Approximately 99% of customers experienced no
outages during fire weather conditions
HOUSTON, March 15,
2025 /PRNewswire/ -- CenterPoint Energy is returning
to normal operations as the National Weather Service's Red Flag
Warning and risks of fire weather and strong wind end for the
Greater Houston area. The
company's system performed well, with less than one percent of
customers experiencing an outage throughout today's high wind
gusts.
Over the last several days, CenterPoint actively prepared for
potentially dangerous weather conditions by conducting
pre-inspections of electric and natural gas equipment, adjusting
power line safety settings in higher-risk areas, communicating with
customers and working with local emergency agencies.
Key Actions to Help Keep Customers Safe
Leading up to
today's Red Flag Warning, CenterPoint's safety preparations
included the following key actions:
- Inspected and Hardened Key Power Lines: Inspected
power lines in areas of heightened fire risk, cleared hazardous
vegetation near power lines and conducted repairs where needed,
ahead of potential extreme weather.
- Inspected Natural Gas Facilities: Inspected gas
facilities in areas of heightened fire risk and cleared hazardous
vegetation near facilities ahead of potential extreme weather.
- Adjusted Safety Settings: Adjusted the settings on some
power lines for safety between noon and 9
p.m. today.
- Brought on Additional Crews to Respond: Positioned
CenterPoint crews and additional contractors to respond to any
power outages or natural gas service interruptions that may
occur.
- Coordinated with Local Emergency Partners: Proactively
shared information with state, county and local leaders.
- Communicated with Customers: Proactively communicated
with approximately 330,000 customers in the Cypress, Fort
Bend and Katy areas by
phone, text or email about the potential for temporary safety
outages due to high fire danger.
"We'd like to thank our customers for their patience as some
might have experienced temporary outages today as we took the
necessary precautions to protect the community and our electric
system from the fire weather conditions," said Tony Gardner, Senior Vice President and Chief
Customer Officer. "While today's weather risk has passed, we
encourage customers to take this opportunity to enroll in the
company's Power Alert Service® and verify contact
information so that when the next weather event might impact
Greater Houston area, CenterPoint
can contact you with important information regarding your electric
service."
CenterPoint electric customers are encouraged to enroll in the
company's Power Alert Service® to receive outage details, estimated
restoration times and customer-specific restoration updates by
phone call, text or email.
Customers can also follow @CenterPoint_TX to receive the
most up-to-date information on the company's operations in the
Greater Houston area and across
Texas.
For more information, contact:
Communications
Media.Relations@CenterPointEnergy.com
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SOURCE CenterPoint Energy
