Macy's Sees Market Share Potential From Penney's Restructuring
07 Marzo 2012 - 8:50PM
Dow Jones News
Macy's Inc. (M) sees opportunity for itself and other retailers
from the disruptions that are expected as J.C. Penney Co. (JCP)
revamps operations.
J.C. Penney is undergoing a stem-to-stern transformation as it
goes from building its business around sales and promotions to a
simple strategy with largely set prices.
The complications that can occur, from losing customers, the
most dire, to not getting the new strategy in place on time, would
open the door for Macy's and others to pick up considerable
business.
"I think it's going to be a tough year (for Penney), so I do see
opportunity short-term...long-term as well," Macy's Chief Financial
Officer Karen Hoguet said at an industry conference Wednesday. "I
think there is opportunity for Macy's and others as well to have a
decent year as a result of all the change and dislocation."
Hoguet called Penney's "a good team of people," but said Macy's
strategy is much different than that laid out by Penney's Chief
Executive Ron Johnson.
"I think he says localization is overrated, omnichannel was not
a part of their presentation, and I don't believe there was much
conversation about the selling for experience vis-a-vis sales
associates," Hoguet said.
Macy's localization strategy involves tailoring merchandise to
area tastes and omnichannel is a way to integrate selling across
all platforms, from stores to online.
A Penney's spokeswoman declined to comment on Hoguet's comments.
Johnson, who helmed Apple Inc.'s (AAPL) retail arm until joining
Penney last year, has called the transformation he plans for the
retailer "an extraordinary opportunity."
Penney's approach involves everyday low prices, monthly sales
and clearance sales. There will also be a "Main Street," in stores
and as many at 100 stores within stores offering merchandise
ranging from Martha Stewart home goods to Liz Claiborne Inc. (LIZ)
apparel. Penney plans to reach its goal to transform its more than
1,000 stores by 2015.
But fellow department stores including Kohl's Corp. (KSS) and
Dillard's Inc. (DDS), as well as specialty retailers, such as
sellers of jeans and tops, will be seeking to capitalize on any
missteps by Penney.
In lowering Penney's corporate credit rating one step further
into junk territory Wednesday, Standard & Poor's Ratings
Services Co.'s said it expects the retailer's new pricing and
merchandise strategy to cause some near-term disruptions to
operations.
S&P said it could consider lowering the rating if there are
greater-than-expected issues with implementing the company's new
strategy or a meaningful erosion of consumer spending due to a
worsening economy.
-By Karen Talley, Dow Jones Newswires; 212-416-2196;
karen.talley@dowjones.com
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