LONDON, Oct. 2, 2024 /PRNewswire/ -- Markel, the
insurance operations within Markel Group Inc. (NYSE: MKL), today
announced a trio of key appointments as part of a strategic move to
diversify the business's International Casualty portfolio and
strengthen its award-winning Wholesale Claims service for broker
partners.
The new arrivals include Lauren
Percival, who has been appointed to the role of Executive
Underwriter – General Liability with immediate effect. Her
principal responsibilities will include supporting the sustainable
expansion of Markel's General Liability portfolio alongside
James Murray who was hired as Head
of General Liability earlier this year. Percival will also be
responsible for identifying areas to spearhead further profitable
growth and ensure high service levels and response times are
maintained for brokers and their policyholders.
Percival brings 18 years of London Market underwriting
experience and expertise to her new role. Before joining Markel,
she held senior underwriter positions at Arch Insurance
International and Chaucer Plc, respectively. Prior to that,
Percival worked for QBE Insurance (Europe) Ltd for 13 years, during which time
she progressed to Senior Underwriter, International Casualty
Division, where she established a strong network of clients and
managed a profitable book of business writing risk across
South America, the Middle East, Asia and the Caribbean, among other territories.
Alongside Percival, Olivia Hogan
has been appointed Senior Underwriter at Markel. In her new role,
Hogan will support Graeme Ivory,
Director, International Casualty with the development of the
organisation's Environmental Liability product offering by
underwriting a market-leading portfolio of diverse business,
ensuring long-term profitable growth. She will also be responsible
for building new and fostering existing broker relationships as
well as recruiting and nurturing talent across the International
Casualty underwriting team in London.
Hogan is a seasoned underwriter, with 12 years' experience in
the London Market, specialising in strategic underwriting.
Previously, she spent more than six years at AIG as the insurer's
UK Environmental Line of Business Owner, where she led a team of
four underwriters who managed a profitable environmental insurance
portfolio.
Finally, Ed Norman has been
appointed International Casualty Claims Manager, with
responsibility for developing and leading the International
Casualty claims function to ensure brokers and insureds carry on
receiving a customer-focused, nimble and value-adding service. He's
also tasked with handling complex and non-complex claims across
Markel's International Casualty key product lines – General
Liability, Environmental Liability and Life Sciences – forging
strong broker relationships and feeding technical expertise into
best-in-class wordings tailored to meet clients' evolving risk
exposures.
Norman possesses a wealth of industry knowledge and expertise
spanning two decades and was most recently employed at AXA XL for
more than nine years. During that time, he managed a team of four
claims professionals in his role as Assistant Claims Manager –
London Wholesale Casualty and dealt with claims settlements for the
firm's international wholesale underwriting units. Prior to his
employment at AXA XL, Norman held the role of Casualty Claims
Adjuster at MSIG Holdings, where he handled casualty claims losses
and settlements on a global scale.
Based at Markel's London
office, Percival will report directly to Murray, while Hogan will
report into Ivory. Meanwhile, Norman will be managed by
Thomas Upton, Head of Claims, Marine
and Energy.
Ivory commented: "We're excited to welcome Lauren and Olivia to
our growing International Casualty underwriting team here in
London. Their blended skillsets,
industry knowledge and experience of managing various international
casualty product lines, will significantly add to the bench
strength we already have in the team and support us in our
ambitions to further diversify our portfolios and enhance our
service offering."
Upton said: "As part of our claims value proposition, we're
continually investing in top-tier talent to make sure we deliver on
our promise to provide a consistently excellent service for brokers
and insureds. I'm therefore delighted that Ed will be joining as
International Casualty Claims Manager. His impressive background
will be instrumental in supporting the International Casualty
underwriting team with developing bespoke insurance solutions, by
resolving claims matters in an efficient and timely manner and
keeping them abreast of important claims trends and
developments."
About Markel
We are Markel, a leading global specialty
insurer with a truly people-first approach. As the insurance
operations within Markel Group Inc. (NYSE: MKL), we operate the
Markel Specialty, Markel International, and Markel Global
Reinsurance divisions, as well as State National, our portfolio
protection and program services operations, and Nephila, our
insurance-linked securities operations. Our broad array of
capabilities and expertise allow us to create intelligent solutions
for the most complex risk management needs. However, it is our
people—and the deep, valued relationships they develop with
colleagues, brokers and clients—that differentiates us
worldwide.
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