New AI-powered capabilities within Oracle Cloud SCM help
supply chain and logistics leaders increase visibility, reduce
costs, enhance decision-making, and improve customer
satisfaction
AUSTIN,
Texas, Jan. 30, 2025 /PRNewswire/ -- Oracle
CloudWorld -- Oracle is introducing new AI-powered
logistics and order management capabilities within Oracle Fusion
Cloud Supply Chain & Manufacturing (SCM) to help
organizations increase the efficiency and sustainability of global
supply chains. Available today, the latest updates to Oracle
Transportation Management, Oracle Global Trade Management, and
Oracle Order Management will help organizations improve
customer satisfaction by increasing shipment visibility, lowering
trade costs, enhancing transportation decision-making, and reducing
shipment-related emissions.
"To successfully navigate an increasingly complex global
landscape, supply chain leaders need agile and efficient processes
that can help them diversify and strengthen supplier networks,
adapt transportation and logistics strategies, and stay ahead of
regulatory changes," said Srini
Rajagopal, vice president of logistics product strategy,
Oracle. "The new AI-powered capabilities in Oracle Cloud SCM help
our customers address these challenges by providing the data-driven
insights needed to seamlessly manage transportation, global trade,
and distribution processes, address regulatory compliance, and
drive resiliency and sustainability across the supply chain."
The latest capabilities within Oracle Cloud SCM include:
Oracle Transportation Management:
- AI-powered order route predictions: Help transportation
managers predict optimal arrival times, avoid congested ports, and
prevent customs delays by identifying the most cost-effective
shipping routes.
- AI-powered transit time predictions: Help transportation
managers improve shipment planning and reduce costs associated with
delays by identifying at-risk shipments and sharing real-time
arrival predictions.
- Transportation emissions calculator: Helps
transportation managers identify more sustainable and
energy-efficient shipping routes by calculating transportation
emissions during the shipment planning process.
Oracle Global Trade Management:
- Trade incentive program processing relief: Helps
logistics managers better utilize duty drawback programs and
mitigate the impact of tariffs on the supply chain by tracking
goods and duties from import to export.
- Trade incentive program reporting: Helps logistics
managers reduce costs by quickly generating the required data and
reports needed to prepare and file drawback claims with customs
authorities.
Oracle Order Management:
- AI-generated returns summary: Helps order management
specialists provide timely and accurate status updates for returned
orders by summarizing all pertinent order information, including
item specifics and user comments.
- AI-generated pricing promotions summary: Helps pricing
administrators communicate consistent descriptions of promotional
details by summarizing the promotional lines, benefits, and
conditions of a given promotion.
- Item availability check: Helps order management
specialists reduce order delays and improve customer service by
simulating shipment and delivery methods to better inform customers
of when and how their order will be fulfilled.
- Order fulfillment view: Helps order management
specialists reduce customer response times and provide a more
precise order delivery date with visibility into potential delays
or clearance issues.
Part of Oracle Fusion Cloud Applications Suite, Oracle
Cloud SCM enables customers to seamlessly connect supply chain
processes and quickly respond to changing demand, supply, and
market conditions. In addition, embedded AI acts as an advisor to
help analyze supply chain data, generate content, and augment or
automate processes to help improve business operations and create a
resilient supply network to outpace change.
For additional information on Oracle Cloud SCM applications,
visit oracle.com/scm.
About Oracle
Oracle offers integrated suites of
applications plus secure, autonomous infrastructure in the Oracle
Cloud. For more information about Oracle (NYSE: ORCL), please visit
us at www.oracle.com.
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SOURCE Oracle
