Press Release // Apax Partners signs an agreement with Capgemini in view of acquiring Odigo
22 Settembre 2020 - 5:45PM
Press Release // Apax Partners signs an agreement with Capgemini in
view of acquiring Odigo
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Press
release Apax Partners signs
an agreement with Capgemini in view of acquiring
Odigo |
Paris (France), September 22 2020 – Apax Partners
has entered into exclusive negotiations with Capgemini in view of
acquiring Odigo, leader in Contact-Center-as-a-Service (CCaaS)
solutions principally for large companies. Founded in 1986,
Odigo is an omni-channel cloud platform that supports companies in
the management of their customer interactions. The company offers
cutting-edge technologies that improve both customer satisfaction
and the employee experience. These two factors are complementary
and ensure sales growth of Odigo’s customers. With around 650
employees, Odigo accompanies more than 400,000 users and more than
200 customers in nearly 100 countries. With Apax Partners as
a new investor, Odigo would aim to accelerate its growth and
international expansion, notably on the back of its technological
foundations and continous innovation. Franck Greverie, Chief
Portfolio Officer and Group Executive Board member at Capgemini,
said: “We are excited by Apax Partners’ plans to invest in Odigo’s
next phase of development. We believe this would be of benefit to
its clients and Capgemini would continue to integrate Odigo CCaaS
solutions as part of our offerings.” Damien de Bettignies and
Thomas de Villeneuve, Partners at Apax Partners, added: “Odigo is
now a European leader in CCaaS solutions. We are very pleased to be
in a position to support Odigo in its ambitious strategy to grow
and accelerate its international expansion. We have been impressed
by the quality of Odigo’s products, the management team, its unique
positioning and new customer acquisition capability. We are eager
to contribute our expertise and extensive experience in the SaaS
sector.” Erwan Le Duff, CEO of the Odigo group is pleased with
this proposed transaction: “Having Capgemini alongside us since
2011 enabled us to refocus our activities and confirm our position
as leader in this fast-growing market. We would be very happy to
welcome Apax Partners as a new investor to support our plans for
growth, internationalisation and technological
innovation.” |
About OdigoOdigo, a
Capgemini brand formerly known as Prosodie-Capgemini, helps large
organizations connect with individuals through world-class,
cloud-based contact center solutions. Its cutting-edge, proprietary
technologies enable a seamless, efficient, omnichannel experience
for its customers and a satisfying, engaging experience for service
agents. Odigo serves more than 400,000 agents and business users
globally. With a 25-year history of industry firsts, Odigo has more
than 200 clients around the world. Visit us at
https://www.odigo.com
About
Apax Partners www.apax.fr @ApaxPartners_Fr Apax
Partners is a leading European private equity firm based in Paris.
With over 45 years of experience, Apax Partners provides long-term
equity financing to build and strengthen world-class companies.
Funds managed and advised by Apax Partners exceed €4 billion.
These funds invest in fast-growing middle-market companies across
four sectors of specialisation: Tech & Telecom, Consumer,
Healthcare and Services Paris-headquartered Apax Partners
(www.apax.fr) and London-headquartered Apax Partners (www.apax.com)
have a shared history but are separate, independent private equity
firms. About CapgeminiCapgemini is a global
leader in consulting, digital transformation, technology and
engineering services. The Group is at the forefront of innovation
to address the entire breadth of clients’ opportunities in the
evolving world of cloud, digital and platforms. Building on
its strong 50-year+ heritage and deep industry-specific expertise,
Capgemini enables organizations to realize their business ambitions
through an array of services from strategy to operations.
Capgemini is driven by the conviction that the business value of
technology comes from and through people. Today, it is a
multicultural company of 270,000 team members in almost 50
countries. With Altran, the Group reported 2019 combined
revenues of €17billion.Visit us at www.capgemini.com. People
matter, results count. |
Press contacts
Apax Partners Lauren
BardetCommunications Director Tel.: +33 6 16 32 72
82laurenbardet@apax.fr CapgeminiFlorence
LièvreCapgemini Press OfficeTel.: +33 6 50 59 15
36florence.lievre@capgemini.com |
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