TIDMSSPG

RNS Number : 2141B

SSP Group PLC

28 January 2020

28 January 2020

LEI: 213800QGNIWTXFMENJ24

SSP Group plc

(the "Company")

Posting of 2019 Annual Report and Accounts and Notice of Annual General Meeting

On 20 November 2019, the Company published its preliminary results for the year ended 30 September 2019 and announced its intention to return up to c.GBP100 million to shareholders by way of a share buyback programme. The Company announces that it has today posted to shareholders copies of its Annual Report and Accounts for the period ending 30 September 2019, the Notice of Annual General Meeting (the "Notice of AGM") and Form of Proxy.

Copies of the 2019 Annual Report and Accounts, the Notice of AGM and Form of Proxy have been submitted to the National Storage Mechanism and will shortly be available for inspection at: www.Morningstar.co.uk/uk/nsm. Copies of the 2019 Annual Report and Accounts and the Notice of AGM are also available on the Company's website at www.foodtravelexperts.com.

Annual General Meeting

The Company's Annual General Meeting will be held at 11.00am on 26 February 2020 at the offices of Travers Smith LLP, 10 Snow Hill, London, EC1A 2AL.

Regulated Information

The information set out in the Appendix, which is extracted from the 2019 Annual Report and Accounts, is included for the purposes of complying with DTR 6.3.5 and its requirements on how to make public annual financial reports. The information in the Appendix should be read in conjunction with the Company's preliminary results for the year ended 30 September 2019 released on 20 November 2019 which can be viewed at www.foodtravelexperts.com. Together, these constitute the material required by DTR 6.3.5 to be communicated in unedited full text through a Regulatory Information Service.

For further information contact:

SSP Group plc

Helen Byrne

Company Secretary & General Counsel

0207 543 3300

Investor and analyst enquiries

Sarah John

Director of Investor Relations

+44 (0) 203 714 5251

E-mail: sarah.john@ssp-intl.com

Appendix

This material should also be read in conjunction with, and is not a substitute for reading, the full 2019 Annual Report and Accounts.

Note and page references in the text of this Appendix refer to note numbers and page numbers in the 2019 Annual Report and Accounts that can be viewed on the Company's website.

   1.         Directors' Responsibility statement 

The following responsibility statement is repeated here to comply with DTR 6.3.5. This statement relates to, and is extracted from, page 73 of the 2019 Annual Report and Accounts. Responsibility is for the full 2019 Annual Report and Accounts, not the extracted information presented in this announcement and the full year results announcement.

The Directors are responsible for preparing the Annual Report and the Group and parent company financial statements in accordance with applicable law and regulations.

Company law requires the Directors to prepare Group and parent company financial statements for each financial year. Under that law they are required to prepare the Group financial statements in accordance with International Financial Reporting Standards as adopted by the European Union (IFRSs as adopted by the EU) and applicable law. The Directors have elected to prepare the parent company financial statements in accordance with UK accounting standards and applicable law (UK Generally Accepted Accounting Practice), including FRS 101 Reduced Disclosure Framework.

Under company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and parent company, and of their profit or loss for that period. In preparing each of the Group and parent company financial statements, the Directors are required to:

   --      select suitable accounting policies and then apply them consistently; 
   --      make judgements and estimates that are reasonable, relevant and reliable; 

-- state whether they have been prepared in accordance with IFRSs as adopted by the EU or applicable UK accounting standards in the case of the parent company;

-- assess the Group and parent company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and

-- use the going concern basis of accounting unless they either intend to liquidate the Group or the parent company, or to cease operations, or have no realistic alternative but to do so.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the parent company's transactions and disclose with reasonable accuracy at any time the financial position of the parent company, and enable them to ensure that its financial statements comply with the Companies Act 2006. They are responsible for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error, and have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group, and to prevent and detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Strategic Report, Directors' Report, Directors' Remuneration Report and Corporate Governance Statement that complies with that law and those regulations.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company's website. Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Responsibility statement of the Directors in respect of the Annual Financial Report

We confirm that to the best of our knowledge:

-- the financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and

-- the Strategic Report/Directors' Report includes a fair review of the development and performance of the business and the position of the issuer and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.

We consider the Annual Report and Accounts, taken as a whole, to be fair, balanced and understandable, and provides the information necessary for shareholders to assess the Group's position and performance, business model and strategy.

Simon Smith

Chief Executive Officer

19 November 2019

Jonathan Davies

Chief Financial Officer

19 November 2019

   2.         Principal Risks 

The description below of the principal risks and uncertainties that the Company faces is extracted from pages 19 to 24 of the 2019 Annual Report and Accounts.

The following table summarises the principal risks and uncertainties to which the Group is exposed, and the actions taken to mitigate those risks and uncertainties. Risks are identified as principal based on the likelihood of occurrence and the potential impact on the Group and are listed in order of priority.

Strategic Priorities: 1: Optimising our offer to benefit from the positive trends in our markets and driving profitable LFL sales; 2: Growing profitable new space; 3: Optimising gross margins and leveraging scale benefits; 4: Running an efficient and effective business; and 5: Optimising investment using best practice and shared resource.

The principal risks discussed in the table below are listed in order of priority. A new risk has been added to the principal risks since last year regarding food safety.

Risk increasing Risk decreasing No risk movement

 
     Risk/Risk Priority               Risk Description                    Mitigating Factors 
 1    Business environment    The Group operates                 The Group monitors 
       and geopolitical        in the travel environment          the performance of 
       uncertainty             where external factors             individual business 
                               such as the general                units and markets regularly. 
                               economic and geopolitical          The Executive Directors 
                               climate, levels of                 review detailed weekly 
                               disposable income,                 and monthly information 
                               weather, changing demographics     covering a range of 
                               and travel patterns                KPIs, and monitor progress 
                               could all impact both              on key strategic projects 
                               passenger numbers and              with local senior management. 
                               consumer spending.                 Specific short- and 
                               There is a risk that               medium-term actions 
                               the Group is unable,               are taken to address 
       Strategic priorities    or poorly placed, to               any trading performance 
       1, 2                    respond to these external          issues which are monitored 
                               events.                            on an ongoing basis. 
                               The travel environment             The Group also conducts 
                               is vulnerable to acts              extensive research 
                               of terrorism or war,               to understand current 
                               an outbreak of pandemic            levels of customer 
                               disease, or a major                satisfaction and gathers 
                               and extreme weather                feedback on changing 
                               event or natural disaster          requirements. 
                               which could reduce                 The Group has business 
                               the number of passengers           continuity plans in 
                               in travel locations.               place including IT 
                               Increased protectionist            disaster recovery as 
                               trade policy and tariffs           well as liaison with 
                               in the US could result             authorities and clients 
                               in US cost inflation.              in key locations to 
                               Increasing risk to                 ensure that contingency 
                               airline stability and              plans are comprehensive 
                               public concern over                and complete. 
                               climate change may 
                               impact air travel, 
                               either directly or 
                               through government 
                               policies. 
     ----------------------  ---------------------------------  ------------------------------------- 
 2    Retention of            The Group's operations             The Group's local management 
       existing client         are dependent on the               structures in all its 
       relationships           terms of airport and               major geographies allow 
                               railway station concession         it to maintain strong 
                               agreements. Growth                 relationships with 
                               is dependent on the                its clients and to 
                               Group's ability to                 monitor performance 
                               retain existing concession         in close partnership 
                               contracts and win new              with its clients' management 
                               contracts from either              teams. 
                               new or existing clients.           The Group has an established 
                               The Group's clients                contact strategy with 
                               may turn to alternative            key clients to establish 
       Strategic priorities    operators, cease operations,       and/or maintain ongoing 
       1, 2                    terminate contracts                relationships. These 
                               with the Group or increase         are discussed between 
                               cost pressure on the               Group and local management 
                               Group.                             on a regular basis. 
                                                                  The Group conducts 
                                                                  regular online and 
                                                                  interview-based client 
                                                                  surveys to ensure any 
                                                                  concerns are being 
                                                                  addressed. 
                                                                  Furthermore, the Group 
                                                                  proactively seeks to 
                                                                  invest in, extend and 
                                                                  enhance its offers 
                                                                  in key locations, working 
                                                                  in conjunction with 
                                                                  clients. 
     ----------------------  ---------------------------------  ------------------------------------- 
 3    Brexit                  Brexit may have an                 The Group carefully 
                               adverse impact on the              monitors the ongoing 
                               wider economic environment         negotiations of the 
                               in the UK and across               UK's exit from the 
                               the EU, resulting in               EU, which are discussed 
                               weaker consumer spending           between Group and local 
                               in the travel food                 management on a regular 
                               and beverage markets.              basis. 
                               It would also impact               The Group maintains 
                               the travel sector directly         a global portfolio 
                               if any restrictions                and regularly monitors 
                               in the freedom of industrial       the impact of foreign 
                               air travel between                 exchange fluctuations 
                               the UK and EU countries            on its cash flows, 
                               come into force.                   mitigating the impact 
                               The potential depreciation         from foreign exchange 
                               of the pound could                 risk. 
                               lead to cost inflation             The Group's pricing 
       Strategic priorities    pressures, particularly            and range initiatives 
       1, 3                    in the food commodity              are driven by continuous 
                               markets.                           monitoring of consumer 
                               Potential restrictions             spending benchmarks. 
                               on mobility of EU nationals        Various gross margin 
                               post-Brexit may limit              initiatives, including 
                               the availability of                recipe re-engineering 
                               labour resource in                 and procurement rationalisation 
                               the UK.                            continue to be pursued, 
                               These risks may be                 in order to mitigate 
                               compounded in the case             the impact of cost 
                               of a 'no deal' Brexit              inflation. 
                               which could further                The Group continues 
                               reduce the attractiveness          to develop its UK recruitment 
                               of the UK for investment.          strategy to ensure 
                                                                  SSP is positioned as 
                                                                  an attractive employer 
                                                                  in the UK. There is 
                                                                  also an ongoing focus 
                                                                  on labour flexibility 
                                                                  and productivity to 
                                                                  improve retention rates 
                                                                  post Brexit. 
     ----------------------  ---------------------------------  ------------------------------------- 
 4    Benefits realisation    The Group is continuously          The Group has completed 
       from efficiency         seeking new programmes             a detailed evaluation, 
       programmes              to improve efficiency.             planning and partial 
                               There is a risk that               implementation of its 
                               these programmes may               major change programmes, 
                               be difficult to implement          and adapts and responds 
                               due to complexity,                 to feedback on an ongoing 
       Strategic priorities    and furthermore that               basis. 
       3, 4, 5                 they could fail to                 To aid these programmes, 
                               deliver the desired                the Group continues 
                               benefits, e.g. labour              to utilise specialist 
                               efficiency and minimising          expertise in the business 
                               waste and loss.                    where required, both 
                                                                  at a Group and at a 
                                                                  country level. 
                                                                  Group IT also provides 
                                                                  support for project 
                                                                  management and implementation, 
                                                                  using agreed standard 
                                                                  business processes 
                                                                  and controls. 
     ----------------------  ---------------------------------  ------------------------------------- 
 5    Information             The Group becomes exposed          The Group has developed 
       security and            to information security            extensive IT disaster 
       stability               and cyber threats,                 recovery and information 
                               e.g. threats detailed              security policies and 
                               in the Payment Card                practices, to ensure 
       Strategic priorities    Industry Data Security             that these meet the 
       4, 5                    Standards (PCIDSS).                changing landscape. 
                               The risk of ransomware             These are regularly 
                               attacks has increased              discussed and reviewed 
                               due to a general increase          by the Risk and Audit 
                               in the prevalence of               committees as well 
                               ransomware attacks                 as the Board. 
                               and their increasing               The Group has also 
                               sophistication.                    rolled out cyber security 
                               The Group has commenced            training across the 
                               a major programme to               business to reinforce 
                               implement SAP Inventory            data protection responsibilities 
                               and Finance systems                and cyber risks. 
                               which can risk significant         The Group's segmental 
                               operational disruption.            business model and 
                                                                  IT systems structure 
                                                                  help to ensure that 
                                                                  potential cyber attacks 
                                                                  are likely to remain 
                                                                  isolated locally rather 
                                                                  than impact the entire 
                                                                  Group. 
                                                                  A clear governance 
                                                                  and management structure 
                                                                  has been set up for 
                                                                  the SAP project implementation 
                                                                  including the engagement 
                                                                  of a SAP preferred 
                                                                  partner for the roll-out 
                                                                  which has significant 
                                                                  experience of implementing 
                                                                  SAP at large companies. 
     ----------------------  ---------------------------------  ------------------------------------- 
 6    Labour laws             Approximately half                 The Group works proactively 
       and unionisation        of the Group's employees           with all of its unions 
                               are subject to collective          to ensure that the 
       Strategic priorities    bargaining agreements.             various collective 
       4                       These are principally              bargaining agreements 
                               in France, Germany,                are appropriate for 
                               Spain, Denmark, Finland,           the Group and therefore 
                               Norway, Sweden and                 minimise commercial 
                               the United States.                 risks. 
                               The Group is also subject          The Group is continually 
                               to minimum wage requirements       reviewing the impact 
                               and mandatory healthcare           of changes in remuneration 
                               subsidisation in some              structures in developing 
                               of the jurisdictions               mitigating strategies 
                               in which it operates,              across the Group. The 
                               notably North America,             reviews include the 
                               the United Kingdom                 ongoing impact of the 
                               and China. Furthermore,            National Living Wage 
                               in the US, costs have              and the Apprenticeship 
                               continued to increase              Levy in the United 
                               due to the Fair Labor              Kingdom, and the impact 
                               Standards Act ('FLSA')             of healthcare legislation 
                               as well as the immigration         and FLSA in the United 
                               policy which has had               States. 
                               an adverse impact on               Various labour productivity 
                               the supply of labour.              and technology initiatives 
                                                                  continue to be pursued 
                                                                  by the Group, in order 
                                                                  to mitigate the impact 
                                                                  of labour cost inflation. 
     ----------------------  ---------------------------------  ------------------------------------- 
 7    Regulatory              The laws and regulations           The Group has procedures 
       compliance              governing the Group's              and processes in place 
                               industry have become               to ensure compliance 
                               increasingly complex               with local laws and 
                               across a number of                 regulations. The Group 
                               jurisdictions and a                may obtain external 
                               wide variety of areas,             advice to supplement 
                               including, among others            the in-house legal 
                               labour, employment,                and compliance team. 
                               immigration, security              The Group has a Code 
                               and safety, modern                 of Conduct, and Anti-Bribery 
                               slavery, competition               and Anti-Corruption 
                               and antitrust, consumer            Policy, and training 
                               protection, data protection,       has been rolled out 
                               licensing requirements             internationally. This 
                               and related compliance.            is continually being 
                               With a UK parent company,          reviewed and updated 
                               the Group is required              to improve controls 
                               to comply with the                 and monitoring. 
                               provisions of the UK               The Group's procedures 
                               Bribery Act and the                under the policy include 
                               legislation aimed at               regular reporting by 
                               preventing the facilitation        the businesses to the 
                               of tax evasion, as                 Risk Committee. Compliance 
                               well as the local equivalent       is monitored by Internal 
                               laws in the territories            Audit and the Risk 
                               in which the Group                 Committee on an ongoing 
                               operates. There is                 basis, and all alleged 
                               a risk that the Group              breaches of the Code 
                               fails to comply with               of Conduct and policy 
                               such laws and regulations.         are investigated. 
                               The Group is required              GDPR compliance, is 
                               to comply with data                determined and managed 
                               protection laws in                 locally but is overseen 
                               the jurisdictions in               by the Steering Committee, 
                               which it operates.                 comprising leadership 
       Strategic priorities    The Company is subject             from Group HR, Commercial 
       1, 2                    to the EU General Data             and Legal. A Global 
                               Protection Regulation              Privacy Office staffed 
                               (GDPR) which requires              with expert resource 
                               the ability to evidence            has been established 
                               compliance against                 to help identify and 
                               a large number of mandatory        address global data 
                               obligations relating               protection challenges. 
                               to personal data processing        Local champions are 
                               activities including               in place to ensure 
                               being able to respond              compliance with local 
                               to an increased range              and Group rules. 
                               of data subject rights             Furthermore, terms 
                               and mandatory personal             and conditions have 
                               data breach response               been included in our 
                               reporting.                         supplier and business 
                               The UK Corporate Governance        partner contracts (to 
                               Code published by the              the extent possible) 
                               Financial Reporting                to ensure that they 
                               Council in July 2018               are GDPR compliant 
                               impacts various areas              and sign up to our 
                               including workforce                policy. 
                               and audit, risk and                We have engaged external 
                               internal control, stakeholders,    specialist firms to 
                               culture, succession                review compliance with 
                               and diversity and remuneration.    the requirements of 
                               Furthermore, the new               the 2018 Corporate 
                               IFRS 16 accounting                 Governance Code. This 
                               standard fundamentally             is additional to the 
                               changes the accounting             thorough compliance 
                               for operating leases               checks and reviews 
                               and will result in                 conducted by the in-house 
                               material changes to                legal department. 
                               the financial statements.          Related to IFRS 16, 
                               Both the 2018 Corporate            a new software solution 
                               Governance code and                is being implemented 
                               IFRS 16 are applicable             to ensure correct computation 
                               to SSP's financial                 of the impact on the 
                               year commencing 1 October          financial statements. 
                               2019. These new requirements 
                               create a disclosure 
                               and reporting risk 
                               in the financial statements. 
     ----------------------  ---------------------------------  ------------------------------------- 
 8    Food safety             The preparation of                 The Group has implemented 
       and product             food and maintenance               a global safety management 
       compliance              of the Group's supply              programme, setting 
       New risk                chain require a base               minimum standards of 
                               level of hygiene, temperature      health and safety, 
                               maintenance and traceability.      fire safety and food 
                               Non-compliance with                safety across all its 
                               food safety laws can               operations and requiring 
                               expose the Group to                periodic reporting 
                               significant reputational           of performance and 
                               damage as well as possible         incident statistics. 
                               food safety liability              Within this management 
                               claims, financial penalties        programme are food 
                               and other issues. Compliance       safety standards which 
                               with food allergen                 include processes to 
                               laws came into the                 monitor the supply 
                               spotlight following                chain and to manage 
                               the death of a teenager,           allergens. All SSP 
                               Natasha Ednan-Laperouse,           country operations 
                               who died after a severe            are required to report 
                               allergic reaction to               on all food safety 
                               a Pret A Manger baguette           incidents (including 
                               in 2016. From October              allergens) on a quarterly 
                               2021, foods that are               basis to the Risk Committee, 
                               pre-packaged for direct            which reports on global 
                               sale in the United                 safety performance 
                               Kingdom will need to               to the Audit Committee 
                               have a label with a                every six months. SSP 
                               full ingredients list              UK & Ireland currently 
       Strategic priorities    with allergenic ingredients        controls allergen management 
       1, 2                    emphasised within it               within the supply chain, 
                               (commonly referred                 supported by staff 
                               to as 'Natasha's Law').            training and unit audits. 
                               An increase in NGO                 All operational staff 
                               activism and UK public             undertake allergen 
                               awareness has seen                 training as part of 
                               increased pressure                 mandatory training 
                               to reduce the use of               upon commencement of 
                               plastics in the Food               employment in unit. 
                               and Beverage (F&B)                 All units are subject 
                               industry. Network Rail             to an unannounced 'Safe 
                               has stated that F&B                and Legal' audit by 
                               units must be plastic-free         the Health and Safety 
                               at their sites by 2020.            team on a 12 monthly 
                               Switching to non-plastic           cycle. Full technical 
                               alternative materials              guidance and clarity 
                               could have significant             of scope of Natasha's 
                               cost impact on the                 Law is expected to 
                               business. There is                 be provided by the 
                               also the risk of additional        Food Standards Agency 
                               levies being imposed               by the end of 2019. 
                               by the government on               This is likely to require 
                               the use of plastic.                significant investment 
                                                                  and therefore a working 
                                                                  group has been set 
                                                                  up to discuss all options 
                                                                  with relevant stakeholders, 
                                                                  including Health and 
                                                                  Safety, Purchasing, 
                                                                  IT, New Product Development 
                                                                  and Data teams. 
                                                                  Ongoing reviews of 
                                                                  operations are being 
                                                                  carried out in the 
                                                                  UK to determine plastic-free 
                                                                  feasibility and opportunities. 
     ----------------------  ---------------------------------  ------------------------------------- 
 9    Changing client         Changing client requirements,      The Group has in place 
       behaviours              such as splitting tenders          a clear 'SSP Value 
                               across two or more                 Proposition' that it 
                               providers, seeking                 presents to the client 
                               new income streams                 to address this risk. 
                               through pouring rights             The Group Chief Commercial 
                               agreements, partnering             and Strategy Officer 
                               with operators in joint            works closely with 
                               ventures, developing               country management 
                               third party purchasing             teams to enhance and 
       Strategic priorities    models and favouring               clarify the Group's 
       1, 2                    franchise and local                proposition to its 
                               brand operators or                 clients. There is greater 
                               partnering directly                focus on developing 
                               with brand owners,                 internal concepts to 
                               may adversely affect               reduce complexity and 
                               the Group's business.              costs. 
                               Furthermore, new tender            The Group's contact 
                               processes can be more              strategy with key stakeholders 
                               complex and demand                 and clients helps to 
                               increased rents.                   mitigate this risk. 
                                                                  This is informed by 
                                                                  its annual client survey, 
                                                                  which is carried out 
                                                                  by an independent party. 
     ----------------------  ---------------------------------  ------------------------------------- 
 10   Execution and           There is a risk that               The Group, as well 
       mobilisation            the Group may not be               as regional and country 
       of new contracts        successful in mobilising           senior management teams, 
                               new contracts and operating        reviews mobilisation 
                               them successfully.                 plans to ensure that 
                                                                  new openings are delivered 
                                                                  on time and in line 
                                                                  with the specific agreement 
                                                                  or contract. 
                                                                  The Group has strengthened 
       Strategic priorities                                       the management teams, 
       3, 4, 5                                                    including the business 
                                                                  development and property 
                                                                  teams in the high-growth 
                                                                  regions of Asia Pacific, 
                                                                  India and North America. 
                                                                  The Group also teams 
                                                                  up with its joint venture 
                                                                  partners in new territories 
                                                                  to provide local infrastructure 
                                                                  and mobilisation support. 
     ----------------------  ---------------------------------  ------------------------------------- 
 11   Expansion into          The Group's strategy               The Group has strengthened 
       new markets             involves expanding                 the management teams 
                               its business in developing         in Asia Pacific and 
                               markets, including                 India, especially in 
                               Asia Pacific, India,               finance, business development 
                               Eastern Europe, Middle             and operations, where 
                               East and more recently,            this risk is high and 
                               Latin America.                     the Group is growing. 
                               Political, economic                In addition, the Group 
                               and legal systems and              adopts a joint venture 
                               conditions in these                model in certain new 
                               countries are generally            territories to provide 
                               less predictable than              access to existing 
                               in countries with more             local infrastructure 
                               developed institutional            and expertise, as well 
                               structures, subjecting             as to help mitigate 
                               the Group to additional            the risk inherent on 
                               commercial, reputational,          entering new territories. 
                               legal and compliance               The Group has clearly 
                               risks.                             defined authorisation 
                                                                  procedures for all 
                                                                  contract investments, 
                                                                  to ensure that they 
                                                                  are consistent with 
                                                                  the objectives set 
                                                                  by the Board and that 
                                                                  they fully consider 
       Strategic priorities                                       and evaluate the risks 
       1, 2                                                       inherent in expansion 
                                                                  into new locations 
                                                                  and territories. 
                                                                  The Group works with 
                                                                  in-house and external 
                                                                  advisors to ensure 
                                                                  the risks of doing 
                                                                  business in developing 
                                                                  markets are identified 
                                                                  and where possible, 
                                                                  mitigated before entering 
                                                                  those markets. This 
                                                                  includes appropriate 
                                                                  due diligence of potential 
                                                                  joint venture and other 
                                                                  local partners. 
                                                                  The Group legal team 
                                                                  works closely with 
                                                                  country legal and operational 
                                                                  teams to support business 
                                                                  development activities 
                                                                  and to ensure compliance 
                                                                  with local requirements. 
                                                                  The risk of working 
                                                                  in developing markets 
                                                                  is also monitored by 
                                                                  the Risk Committee, 
                                                                  Group Investment Committee 
                                                                  and the Audit Committee. 
     ----------------------  ---------------------------------  ------------------------------------- 
 12   Senior management       The performance of                 The Group continues 
       capability              the Group depends on               to review key roles 
       and retention           its ability to attract,            and succession plans 
                               motivate and retain                at a country and at 
                               key employees. The                 a Group level. Senior 
                               skills developed in                resources have been 
                               our business are highly            strengthened in a number 
                               attractive to other                of strategically important 
                               companies, which regularly         and growing businesses 
                               target our staff for               and there is a programme 
                               recruitment.                       in places to further 
                               There is a risk that               strengthen these going 
                               the Group may not have             forwards. 
       Strategic priorities    sufficient management              The Remuneration Committee 
       1, 2, 4                 capability at a senior             monitors the levels 
                               level, such as country             of remuneration for 
                               leadership in both                 senior management and 
                               existing and new territories,      seeks to ensure that 
                               to execute the planned             they are designed to 
                               operational efficiency             attract, retain and 
                               programmes and to support          motivate the key personnel 
                               the growth and development         required to run the 
                               of the business.                   Group effectively. 
                               There is also a risk               The Group carries out 
                               that the Group may                 an annual talent mapping 
                               not have sufficient                exercise to identify 
                               resources in various               candidates for future 
                               functions including                roles and continues 
                               in legal, finance and              to invest in additional 
                               IT, to meet the changing           resources to support 
                               and complex needs of               change initiatives 
                               an international and               and business development 
                               growing business.                  programmes. 
     ----------------------  ---------------------------------  ------------------------------------- 
 13   Competitive             Competition intensifies            The Group has developed 
       intensity               as the Group's competitors         high-quality 'business-to-business' 
                               become more sophisticated,         marketing collateral 
                               diversified, direct                to clearly lay out 
                               more resources to the              the benefits of working 
                               preparation of tenders,            with SSP, which it 
                               and take a more aggressive         shares with the clients 
                               position on commercial             to help them better 
                               terms when tendering               understand the Group's 
                               for contracts. This                proposition, from both 
                               could put pressure                 a quantitative and 
                               on the Group's profitability       a qualitative perspective. 
                               and reduce the availability        The Group's business 
                               and attractiveness                 development team utilises 
                               of contracts. Over                 the feedback from regular 
                               the past year competition          client satisfaction 
       Strategic priorities    has notably intensified            surveys when developing 
       1, 2                    in India and China.                new tenders, to ensure 
                                                                  they remain competitive 
                                                                  to clients. 
                                                                  The Group has clear 
                                                                  internal benchmarking 
                                                                  and investment appraisal 
                                                                  processes to evaluate 
                                                                  tender proposals and 
                                                                  to ensure that the 
                                                                  Group is able to make 
                                                                  a competitive offer, 
                                                                  as well as meet its 
                                                                  investment criteria. 
                                                                  The Group continues 
                                                                  to extend and update 
                                                                  its brand portfolio 
                                                                  to provide breadth 
                                                                  and depth as part of 
                                                                  a tender process. 
     ----------------------  ---------------------------------  ------------------------------------- 
 14   Business development    The Group may not have             The Group prioritises 
       capability              the capabilities in                its investment in new 
       and investment          key markets to maximise            contracts as part of 
                               business development               the ongoing review 
                               opportunities, in order            of its global pipeline, 
                               to win profitable business         and the prioritisation 
                               in new markets.                    of its capital investment 
                                                                  and resources. The 
                                                                  Group Investment Committee 
                                                                  process ensures all 
       Strategic priorities                                       significant investments 
       1, 2                                                       are assessed by the 
                                                                  CEO and CFO. 
                                                                  The Group has also 
                                                                  strengthened the management 
                                                                  team in Asia Pacific 
                                                                  and India, especially 
                                                                  in finance, business 
                                                                  development and operations. 
                                                                  Furthermore, the Group 
                                                                  works with local joint 
                                                                  venture partners in 
                                                                  new markets to access 
                                                                  support and advice 
                                                                  on business development 
                                                                  activities. 
     ----------------------  ---------------------------------  ------------------------------------- 
 15   Outsourcing             The Group fails to                 The Group continues 
       programmes              execute outsourcing                to utilise specialist 
                               projects effectively,              resources in the business 
                               resulting in business              to manage implementation 
                               as usual being disrupted           and transition projects, 
                               and the introduction               and it continues to 
                               of new third party                 use external advisors 
                               risks.                             to provide input into 
                               Furthermore, any benefits          the management of risks 
                               expected from the outsourcing      in such projects. 
                               programme may not be               Furthermore, the Group 
                               realised.                          has included the outsourcing 
                                                                  centres in its Internal 
                                                                  Audit review scope. 
       Strategic priorities                                       The outsourcing partners 
       5                                                          are highly reputable 
                                                                  and were selected after 
                                                                  a rigorous tender process 
                                                                  and extensive due diligence. 
                                                                  There are also monthly 
                                                                  and quarterly reviews 
                                                                  with outsourcing partners 
                                                                  focusing on efficiency 
                                                                  and costs to ensure 
                                                                  shared services are 
                                                                  being appropriately 
                                                                  managed. Performance 
                                                                  feedback is reported 
                                                                  to the Executive Committee 
                                                                  and the Risk Committee 
                                                                  on a regular basis. 
     ----------------------  ---------------------------------  ------------------------------------- 
 16   Maintenance/            The Group's success                The Group continues 
       development             is largely dependent               to strengthen its dedicated 
       of brand portfolio      upon its ability to                brands and marketing 
                               maintain its portfolio             teams, to work closely 
                               of proprietary brands              with its partner brands 
                               and the brands of its              and to enable greater 
                               franchisors, as well               capacity to attract 
                               as the appeal of those             and manage a broader 
                               brands to clients and              portfolio of external 
                               customers.                         brands. 
       Strategic priorities    The loss of any significant        The Group also carries 
       1, 2                    partner brands, the                out extensive customer 
                               inability to obtain                research into passengers' 
                               rights to new brands               needs and continually 
                               over time or the diminution        analyses market trends 
                               in appeal of partner               in order to enhance 
                               brands or the Group's              its brand and concept 
                               proprietary brands,                portfolio on an ongoing 
                               could impair the Group's           basis. 
                               ability to compete                 Finally, the Group 
                               effectively in tender              continuously looks 
                               processes and ultimately           to strengthen the depth 
                               have a material adverse            and breadth of its 
                               effect on the Group's              brand partners. 
                               business. 
     ----------------------  ---------------------------------  ------------------------------------- 
 17   Tax strategy            The Group may suffer               The Group has a tax 
                               reputational damage                management policy which 
                               if customers, clients              is based on the Board's 
                               and/or suppliers believe           guidance to adopt a 
                               that the Group is engaged          low risk tax strategy. 
                               in aggressive or abusive           The Group also regularly 
                               tax avoidance.                     reviews its tax priorities 
                               There is a risk that               and has strengthened 
       Strategic priorities    the Group may not be               the tax team at the 
       2, 4                    tax compliant due to               centre. There is also 
                               complicated local tax              increased oversight 
                               laws across different              and monitoring of key 
                               geographical territories.          tax issues at divisions 
                               There is an increased              by the Group tax team. 
                               focus on tax governance            Increased disclosure 
                               from the tax authorities,          of tax policy and tax 
                               including the integration          payments in Group financial 
                               of systems with tax                documents. 
                               authorities. There 
                               continues to be more 
                               investment from OECD 
                               into Base Erosion and 
                               Profit Shifting (BEPS) 
                               related initiatives. 
                               There is a risk that 
                               there could be wholesale 
                               changes to how taxation 
                               systems work based 
                               on the data gathered 
                               in the future. This 
                               is also driving digitisation 
                               resulting in a cost 
                               and complexity impact. 
     ----------------------  ---------------------------------  ------------------------------------- 
 
   3.         Related Parties 

The following is extracted from note 27 to the Group's consolidated financial statements (on page 117).

Related party relationships exist with the Group's subsidiaries, associates (note 12), key management personnel, pension schemes (note 19) and employee benefit trust (note 21).

Subsidiaries

Transactions between the Company and its subsidiaries, and transactions between subsidiaries, have been eliminated on consolidation and are not disclosed in this note. Where the Group does not own 100% of its subsidiary, significant transactions with the other investors in the non-wholly owned subsidiary ('investor'), other than those listed in note 21, are disclosed within this note (in the table below). Sales and purchases with related parties are made at normal market prices.

Associates

Significant transactions with associated undertakings during the year, other than those included in note 12, are included in the table below.

Related party transactions

 
                                                         2019    2018 
                                                          GBPm    GBPm 
-------------------------------------------------------  ------  ------ 
Purchases from related parties(1)                        (3.0)   (5.9) 
-------------------------------------------------------  ------  ------ 
Management fee income                                    2.6     2.1 
-------------------------------------------------------  ------  ------ 
Other income                                             1.6     1.7 
-------------------------------------------------------  ------  ------ 
Other expenses(2)                                        (14.2)  (11.5) 
-------------------------------------------------------  ------  ------ 
Amounts owed by related parties at the end of the year   10.1    2.2 
-------------------------------------------------------  ------  ------ 
Amounts owed to related parties at the end of the year   -       (0.5) 
-------------------------------------------------------  ------  ------ 
Operating lease commitments                              (18.5)  (20.3) 
-------------------------------------------------------  ------  ------ 
 

1 The majority of purchases from related parties relates to purchases from The Minor Food Group PCL (GBP0.9m; 2018: GBP5.2m) which owns 51% of Select Service Partner Co. Limited.

2 The majority of other costs relate to GBP8.9m concession fees (2018: GBP8.9m).

The Group has provided a number of guarantees to third parties and has given guarantees to partners of consolidated non-wholly owned subsidiaries in respect of obligations of its associates, relating to, for example, concession agreements, franchise agreements and financing facilities. In addition, certain subsidiaries benefit from guarantees provided by the Group's non-controlling interest partners to similar third parties (in respect of obligations of the subsidiaries). These guarantees are consistent with those provided in the normal course of business in respect of the Group's wholly owned subsidiaries.

Remuneration of key management personnel

The remuneration of key management personnel of the Group is set out below in aggregate for each of the categories specified in IAS 24 'Related Party Disclosures'. The Group considers key management personnel to be the Chief Executive Officer, Chief Financial Officer and Non- Executive Directors.

 
                                2019           2018 
                                GBPm           GBPm 
-----------------------------  -----  ------------- 
Short-term employee benefits   (6.5)          (5.1) 
Post-employment benefits       (0.4)          (0.4) 
Share-based payments           (1.5)          (2.4) 
-----------------------------  -----  ------------- 
                               (8.4)          (7.9) 
-----------------------------  -----  ------------- 
 

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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January 28, 2020 12:22 ET (17:22 GMT)

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